Avoid Element Home Builders – Poor Quality, Broken Promises, and Major Defects
Our experience with Element Home Builders has been nothing short of frustrating and disappointing. While we expected a high-quality custom home, we instead received poor craftsmanship, countless construction defects, and empty promises to fix them.
Major Issues:
• Flooding & Plumbing Failures: We’ve experienced four floods due to improper roofing and plumbing, leading to mold growth in multiple areas. Our shower backed up, toilets bubbled, and the kitchen sink wouldn’t drain from the moment we moved in. A third-party plumber confirmed improper drainage slope.
• Incorrect & Sloppy Installations: Our brick walkway was installed upside down, the wrong grout color was used throughout the house, and tile was installed without bullnose, causing cracking.
• Structural Concerns: The exterior wall is caving in, and the master bathroom sink area remains wet with mold growth.
• Electrical & Kitchen Errors: They used the wrong kitchen plans, requiring a complete rewiring of the electrical system, yet they charged us for their mistake. They also cut a hole for a pot filler in the wrong place, costing us $12,000.
• Broken Promises & Unfinished Work: Despite multiple walkthroughs, they never returned to finish painting, install trim, or fix defects like our cracked outdoor counter. They left paint residue on the tile, failed to install the electric hookup for our bidet, and ignored issues with the door threshold being a trip hazard.
• Faulty Products & Missing Features: Our locks don’t work, our high-end rain shower and body sprays have no water pressure, and the custom antique mirror we paid for was ruined due to their installation mistake—a $5,000 loss.
Instead of fixing these problems, Element Home Builders placed a lien on our property for the final balance—despite our clear offer to pay once they fulfilled their contractual obligations. They were happy to accept extra materials we provided for their new office, yet unwilling to correct their countless mistakes.
If you are considering Element Home Builders, think twice. A custom home should come with quality craftsmanship and accountability—this builder provided neither. Save yourself the stress, time, and additional expenses.
Alberto Esposito
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March 13, 2025
If you're looking to build your dream home in Central Florida, Element Homes Builders is hands down the best choice. The whole process is super smooth and stress-free. Their team is always open to changes and listens to every detail you want, making sure your home turns out exactly how you imagined. Plus, everyone is incredibly kind and professional, making the experience enjoyable from start to finish.
A special shoutout to Liz and Rob, who went above and beyond to accommodate every request we had during the construction process. Their patience, dedication, and willingness to make everything perfect truly made a difference, and we couldn't be more grateful.
What really makes Element Homes Builders stand out is their amazing service even after the house is finished. They’re always there to help with anything you need, making sure everything is just right. Their warranty service is also top-notch, giving you peace of mind knowing they’ve got your back.
If you’re looking for a luxury home built just the way you want it, with a team that truly cares before, during, and after construction, Element Homes Builders is the way to go
Lisa Walsh
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January 19, 2025
We couldn't be more thrilled with our experience with Element! From start to finish, they exceeded our expectations in every way. Liz and the team were professional, approachable, and always ready to answer our questions. Our Project Manager Todd took the time to listen to our needs and ensured every detail of our new lake home was exactly as we envisioned it. He was an absolute pleasure to work with and really cares about his customers.
Element kept us updated throughout the process, the timeline was right on track, and we weren't pressured to spend over our budget which made the whole experience stress-free. Their homes are gorgeous, and we wouldn't hesitate to use them again in the future!
Brian Dreibelbis
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January 28, 2025
My wife and I built a new home with Element homes in 2022 - 2023, and it was an absolutely fantastic experience, we are so happy! Liz Carberry, made the process, building and selecting everything, so easy and so much fun. Our Building Superintendent, was so detailed oriented, made fantastic suggestions, and became a dear friend through the process. Last, but not least, Carl Jacobs, the owner, builds an absolutely beautiful and magnificent home, worth every penny.
It is a family company, and they truly treat their clients like family, and make the process so warm and friendly. We HIGHLY RECOMMEND Element Homes to anyone looking for the BEST custom-built home.
Thank you!
Sherry and Brian Dreibelbis
Jackie Joachim
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January 16, 2025
Working with the Element team throughout our custom home-building process was an absolute pleasure. Liz was incredibly insightful, accommodating, and patient as we designed and refined our plans to create our dream home. She became a dear friend through the process.
All of Element’s preferred vendors were outstanding—knowledgeable, professional, and committed to delivering exceptional results. A special thank you to Susan Gustafson at Get Counter Tops, Jenny Fuller at Pro Source, Donna and Bruce Stratton at Stratton Land Group, Colleen Byrnes, Crystal Riordan, and Holly Forbis at Ferguson’s, Andy Anderson at Aggressive Appliances, and Brenden Steinhauer at Dixie Pools and Spas.
This truly first-class team worked together seamlessly, and we couldn’t be happier with the outcome. Thank you to Element for coordinating all the moving parts and bringing our vision to life.
Avoid Element Home Builders – Poor Quality, Broken Promises, and Major Defects Our experience with Element Home Builders has been nothing short of frustrating and disappointing. While we expected a high-quality custom home, we instead received poor craftsmanship, countless construction defects, and empty promises to fix them. Major Issues: • Flooding & Plumbing Failures: We’ve experienced four floods due to improper roofing and plumbing, leading to mold growth in multiple areas. Our shower backed up, toilets bubbled, and the kitchen sink wouldn’t drain from the moment we moved in. A third-party plumber confirmed improper drainage slope. • Incorrect & Sloppy Installations: Our brick walkway was installed upside down, the wrong grout color was used throughout the house, and tile was installed without bullnose, causing cracking. • Structural Concerns: The exterior wall is caving in, and the master bathroom sink area remains wet with mold growth. • Electrical & Kitchen Errors: They used the wrong kitchen plans, requiring a complete rewiring of the electrical system, yet they charged us for their mistake. They also cut a hole for a pot filler in the wrong place, costing us $12,000. • Broken Promises & Unfinished Work: Despite multiple walkthroughs, they never returned to finish painting, install trim, or fix defects like our cracked outdoor counter. They left paint residue on the tile, failed to install the electric hookup for our bidet, and ignored issues with the door threshold being a trip hazard. • Faulty Products & Missing Features: Our locks don’t work, our high-end rain shower and body sprays have no water pressure, and the custom antique mirror we paid for was ruined due to their installation mistake—a $5,000 loss. Instead of fixing these problems, Element Home Builders placed a lien on our property for the final balance—despite our clear offer to pay once they fulfilled their contractual obligations. They were happy to accept extra materials we provided for their new office, yet unwilling to correct their countless mistakes. If you are considering Element Home Builders, think twice. A custom home should come with quality craftsmanship and accountability—this builder provided neither. Save yourself the stress, time, and additional expenses.
If you're looking to build your dream home in Central Florida, Element Homes Builders is hands down the best choice. The whole process is super smooth and stress-free. Their team is always open to changes and listens to every detail you want, making sure your home turns out exactly how you imagined. Plus, everyone is incredibly kind and professional, making the experience enjoyable from start to finish. A special shoutout to Liz and Rob, who went above and beyond to accommodate every request we had during the construction process. Their patience, dedication, and willingness to make everything perfect truly made a difference, and we couldn't be more grateful. What really makes Element Homes Builders stand out is their amazing service even after the house is finished. They’re always there to help with anything you need, making sure everything is just right. Their warranty service is also top-notch, giving you peace of mind knowing they’ve got your back. If you’re looking for a luxury home built just the way you want it, with a team that truly cares before, during, and after construction, Element Homes Builders is the way to go
We couldn't be more thrilled with our experience with Element! From start to finish, they exceeded our expectations in every way. Liz and the team were professional, approachable, and always ready to answer our questions. Our Project Manager Todd took the time to listen to our needs and ensured every detail of our new lake home was exactly as we envisioned it. He was an absolute pleasure to work with and really cares about his customers. Element kept us updated throughout the process, the timeline was right on track, and we weren't pressured to spend over our budget which made the whole experience stress-free. Their homes are gorgeous, and we wouldn't hesitate to use them again in the future!
My wife and I built a new home with Element homes in 2022 - 2023, and it was an absolutely fantastic experience, we are so happy! Liz Carberry, made the process, building and selecting everything, so easy and so much fun. Our Building Superintendent, was so detailed oriented, made fantastic suggestions, and became a dear friend through the process. Last, but not least, Carl Jacobs, the owner, builds an absolutely beautiful and magnificent home, worth every penny. It is a family company, and they truly treat their clients like family, and make the process so warm and friendly. We HIGHLY RECOMMEND Element Homes to anyone looking for the BEST custom-built home. Thank you! Sherry and Brian Dreibelbis
Working with the Element team throughout our custom home-building process was an absolute pleasure. Liz was incredibly insightful, accommodating, and patient as we designed and refined our plans to create our dream home. She became a dear friend through the process. All of Element’s preferred vendors were outstanding—knowledgeable, professional, and committed to delivering exceptional results. A special thank you to Susan Gustafson at Get Counter Tops, Jenny Fuller at Pro Source, Donna and Bruce Stratton at Stratton Land Group, Colleen Byrnes, Crystal Riordan, and Holly Forbis at Ferguson’s, Andy Anderson at Aggressive Appliances, and Brenden Steinhauer at Dixie Pools and Spas. This truly first-class team worked together seamlessly, and we couldn’t be happier with the outcome. Thank you to Element for coordinating all the moving parts and bringing our vision to life.