We couldn’t be happier that we chose to build with Boulder and absolutely loved our experience. I honestly can’t say enough about how excellent it was working with Zac and his staff. From start to finish it took them 10 months and our Dream Home was ready to for move in. During our build Governor Desantis changed some rules that had trade workers fleeing the state. Companies were scrambling due to trade shortages and it was a nightmare for many builders across the State but not for Boulder. My wife and I feared we would see a delay and yet Boulder was prepared and it our build never missed a beat. I work in the industry and I will tell you know it is very rare to find some like Zac who actually cares, listens and goes the extra mile. Many builders I have dealt with in the past are horrible at communication but not Boulder. I would recommend Zac and his crew to anybody that wanted a true Custom Home because he delivers exactly that. With all of this said I am busy and typically do not write reviews. I drove by Boulders office the other day and it reminded me I needed to tell everyone what a great Company they are.
Jennifer Sargeant
-
January 02, 2025
We find ourselves in a horrific mess with Boulder Construction. Although I’d prefer not to write this review, it has become an essential step in dealing with this disaster.
Our $1.4 million home was supposed to be finished by October 27, 2024, but we're now facing extended delays, making it nearly two months (and counting) late. This means we’re throwing money away to the bank without a finished house to show for it.
Here are the facts:
- Boulder was contracted to apply a smooth finish stucco. (It started on August 7th)
- From the start, we had major concerns about the application process and the unsatisfactory appearance.
- The stucco crew kept doing the same ineffective job, expecting different outcomes (which never happened).
- Even though the stucco work began in July, the crew took multiple breaks, delaying the completion.
- Boulder claimed they pushed the stucco crew aside to finish the stairs (another problem area), but later admitted they couldn't get the crew to return. The outcome was that they started before the stairs went in so the excuse in the delay was a waste of time.
- We discovered Boulder had no experience with smooth finish stucco, shattering our confidence in them.
- Boulder insisted on priming the house to identify flaws, despite us pointing out visible imperfections without primer.
- We decided the entire stucco job needed redoing and opted for a sand finish, which the crew was more familiar with.
- We hired an independent firm to consult and audit the process, knowing that priming would introduce new complications.
- Boulder promised crews of 12 for a quick job, but only 2-3 workers ever showed up.
- Even with the sand finish, the stucco isn't sticking properly, creating hollow spots.
- We offered Boulder extra money for more workers, but they refused.
- We suggested Boulder pay the stucco crew more to bring in additional manpower, but they claimed the stucco company wouldn't accept it.
- We're desperate for completion, but with only two workers on-site, it will be weeks before it's done.
-EDIT: It’s currently 1/1/25 and the stucco still isn’t done. We asked Boulder (my idea to mitigate risk) to paint test areas of the patches and they look terrible. Now the rest of the house needs a skim coat.
This stucco nightmare isn't our only issue with Boulder. The process has damaged our new pavers, roof, spigots, electrical boxes, and more.
Our timeline has gone completely off-track due to Boulder's mismanagement.
Furthermore, we've faced a mountain of problems with Boulder. Our upgraded smooth drywall walls were ruined by painters using the wrong nap rollers. They ignored our request for a whole-home generator and then tried to upcharge us. A massive grading oversight forced us to elevate our house higher than planned, costing us thousands in drainage/site work and fall protection. Clay was washing into the lake, and despite multiple requests for a silt fence, it was only installed after my husband threatened to report it to the county. The list goes on, and I plan to publish the full details once this ordeal is over.
Boulder is deceptive in their communications, saying one thing in writing or in person but delivering a completely different reality.
At this point, I've come to the conclusion that Boulder isn't motivated to finish the house and we're the ones financially penalized for it.
EDIT: we never deviated from our design choices other than from smooth finish to sand finish stucco but that was due to horrible smooth finish results. They actually applied sand finish in the beginning and it was a mistake so they had to go back and do smooth finish. (That’s what they’re referring to in their response).
We ask for progress or when subs will be out and we hear, ‘xyz sub isn’t returning my calls’ or ‘I don’t know’.
The name storms are great excuses but only 1 caused delays (Milton).
I have more to update the general public on but this is where I’ll end for now.
John Ciesielczyk
-
January 24, 2025
Boulder Construction should be your clear choice when you're building a home in the Orlando area. We chose them after meeting several other custom builders in the Clermont area and found that Zac & Stefanee were the most upfront, honest & knowledgeable of the bunch. We came with house plans that included many custom features and relied heavily on their expertise to implement them. It was really a stressless experience working with them on selection choices for house items (paint, flooring, trim, doors, cabinets, custom items, etc, etc) with either suggestions from them, their subcontractors or specialty items we provided.
Since we were still living in the Chicago area during this 10-month construction project of our new house in Clermont, the communication from Boulder Construction was outstanding. Zac and/or Stefanee kept us informed throughout every step of the project and worked with our local bank. As in any new house construction we came to Boulder with some minor changes and additional things we wanted to be added in. These along with some minor issues that happen in some build stages were handled seamlessly by Boulder.
In all we just want to give a huge “THANK YOU” to Boulder Construction for truly high-quality built home that was delivered in the time frame promised. Everyone that comes over to the house has nothing but great comments about it and make us proud that we chose Zac & Stefanee (BC) to build our beautiful new home.
John & Bonnie C.
Clermont, FL.
Gretta Akellino
-
December 21, 2024
After having worked in the new home constrution field for well over 20 years, the decision to build a custom home during the height of the pandemic was not a decision that my family took lightly. We met with and interviewed multiple builders and ultimately chose Boulder Construction to build our family home. As a Broker for a major market new home builder, it was important to us that the reputation and committment from our chosen contractor was levelset with our expactations; and our expectations were very high. Boulder Construction actually exceeded our expectations every step of the way. There was always constant communication and any issues or concerns were addressed in a very timely manner. The buulding of a custom home is by nature a collaborative experience. Boulder set out to see our vision and was also consistent with making appropriate suggestions a long the way as well. Long story short, we could not be happier in having chosen Boulder to build our family home. The service after the fact (almost 2 years later) still goes to show the committment that this family owned business gives not only to its customer, but the community as well. Could not reccommend them more; well done Zac and team!
Many thanks,
Luc and Gretta Akellino
Robert Barry
-
November 09, 2023
Built our house 22 years ago. In all those years, not a single structural problem. Solid even through a number of hurricanes.
In addition, over the years, they have been kind enough to share the names of companies they currently use for things such as plumbing or electrical. Saves time screening unknown vendor sources. I know that Boulder uses only well qualified sources.
I highly recommend Boulder!
We couldn’t be happier that we chose to build with Boulder and absolutely loved our experience. I honestly can’t say enough about how excellent it was working with Zac and his staff. From start to finish it took them 10 months and our Dream Home was ready to for move in. During our build Governor Desantis changed some rules that had trade workers fleeing the state. Companies were scrambling due to trade shortages and it was a nightmare for many builders across the State but not for Boulder. My wife and I feared we would see a delay and yet Boulder was prepared and it our build never missed a beat. I work in the industry and I will tell you know it is very rare to find some like Zac who actually cares, listens and goes the extra mile. Many builders I have dealt with in the past are horrible at communication but not Boulder. I would recommend Zac and his crew to anybody that wanted a true Custom Home because he delivers exactly that. With all of this said I am busy and typically do not write reviews. I drove by Boulders office the other day and it reminded me I needed to tell everyone what a great Company they are.
We find ourselves in a horrific mess with Boulder Construction. Although I’d prefer not to write this review, it has become an essential step in dealing with this disaster. Our $1.4 million home was supposed to be finished by October 27, 2024, but we're now facing extended delays, making it nearly two months (and counting) late. This means we’re throwing money away to the bank without a finished house to show for it. Here are the facts: - Boulder was contracted to apply a smooth finish stucco. (It started on August 7th) - From the start, we had major concerns about the application process and the unsatisfactory appearance. - The stucco crew kept doing the same ineffective job, expecting different outcomes (which never happened). - Even though the stucco work began in July, the crew took multiple breaks, delaying the completion. - Boulder claimed they pushed the stucco crew aside to finish the stairs (another problem area), but later admitted they couldn't get the crew to return. The outcome was that they started before the stairs went in so the excuse in the delay was a waste of time. - We discovered Boulder had no experience with smooth finish stucco, shattering our confidence in them. - Boulder insisted on priming the house to identify flaws, despite us pointing out visible imperfections without primer. - We decided the entire stucco job needed redoing and opted for a sand finish, which the crew was more familiar with. - We hired an independent firm to consult and audit the process, knowing that priming would introduce new complications. - Boulder promised crews of 12 for a quick job, but only 2-3 workers ever showed up. - Even with the sand finish, the stucco isn't sticking properly, creating hollow spots. - We offered Boulder extra money for more workers, but they refused. - We suggested Boulder pay the stucco crew more to bring in additional manpower, but they claimed the stucco company wouldn't accept it. - We're desperate for completion, but with only two workers on-site, it will be weeks before it's done. -EDIT: It’s currently 1/1/25 and the stucco still isn’t done. We asked Boulder (my idea to mitigate risk) to paint test areas of the patches and they look terrible. Now the rest of the house needs a skim coat. This stucco nightmare isn't our only issue with Boulder. The process has damaged our new pavers, roof, spigots, electrical boxes, and more. Our timeline has gone completely off-track due to Boulder's mismanagement. Furthermore, we've faced a mountain of problems with Boulder. Our upgraded smooth drywall walls were ruined by painters using the wrong nap rollers. They ignored our request for a whole-home generator and then tried to upcharge us. A massive grading oversight forced us to elevate our house higher than planned, costing us thousands in drainage/site work and fall protection. Clay was washing into the lake, and despite multiple requests for a silt fence, it was only installed after my husband threatened to report it to the county. The list goes on, and I plan to publish the full details once this ordeal is over. Boulder is deceptive in their communications, saying one thing in writing or in person but delivering a completely different reality. At this point, I've come to the conclusion that Boulder isn't motivated to finish the house and we're the ones financially penalized for it. EDIT: we never deviated from our design choices other than from smooth finish to sand finish stucco but that was due to horrible smooth finish results. They actually applied sand finish in the beginning and it was a mistake so they had to go back and do smooth finish. (That’s what they’re referring to in their response). We ask for progress or when subs will be out and we hear, ‘xyz sub isn’t returning my calls’ or ‘I don’t know’. The name storms are great excuses but only 1 caused delays (Milton). I have more to update the general public on but this is where I’ll end for now.
Boulder Construction should be your clear choice when you're building a home in the Orlando area. We chose them after meeting several other custom builders in the Clermont area and found that Zac & Stefanee were the most upfront, honest & knowledgeable of the bunch. We came with house plans that included many custom features and relied heavily on their expertise to implement them. It was really a stressless experience working with them on selection choices for house items (paint, flooring, trim, doors, cabinets, custom items, etc, etc) with either suggestions from them, their subcontractors or specialty items we provided. Since we were still living in the Chicago area during this 10-month construction project of our new house in Clermont, the communication from Boulder Construction was outstanding. Zac and/or Stefanee kept us informed throughout every step of the project and worked with our local bank. As in any new house construction we came to Boulder with some minor changes and additional things we wanted to be added in. These along with some minor issues that happen in some build stages were handled seamlessly by Boulder. In all we just want to give a huge “THANK YOU” to Boulder Construction for truly high-quality built home that was delivered in the time frame promised. Everyone that comes over to the house has nothing but great comments about it and make us proud that we chose Zac & Stefanee (BC) to build our beautiful new home. John & Bonnie C. Clermont, FL.
After having worked in the new home constrution field for well over 20 years, the decision to build a custom home during the height of the pandemic was not a decision that my family took lightly. We met with and interviewed multiple builders and ultimately chose Boulder Construction to build our family home. As a Broker for a major market new home builder, it was important to us that the reputation and committment from our chosen contractor was levelset with our expactations; and our expectations were very high. Boulder Construction actually exceeded our expectations every step of the way. There was always constant communication and any issues or concerns were addressed in a very timely manner. The buulding of a custom home is by nature a collaborative experience. Boulder set out to see our vision and was also consistent with making appropriate suggestions a long the way as well. Long story short, we could not be happier in having chosen Boulder to build our family home. The service after the fact (almost 2 years later) still goes to show the committment that this family owned business gives not only to its customer, but the community as well. Could not reccommend them more; well done Zac and team! Many thanks, Luc and Gretta Akellino
Built our house 22 years ago. In all those years, not a single structural problem. Solid even through a number of hurricanes. In addition, over the years, they have been kind enough to share the names of companies they currently use for things such as plumbing or electrical. Saves time screening unknown vendor sources. I know that Boulder uses only well qualified sources. I highly recommend Boulder!