We signed the paperwork in March, and closed in October. They told us the clubhouse would be finish by time our house was ready, but apparently people who have lived here for 2+ years, were told the same thing. This is FALSE ADVERTISEMENT! Besides that, we had so many issues when building. We saw mold (from when the house was just wood and it rained), told them, and the next day it was covered with drywall and told us they "fixed it". We dealt with so many people, that we had to go up the chain of employees at one point because no one was giving us the time of day. We haven't had working street lights since October, and today is the last day in January... Cmon guys. What are our CDD/HOA going to then! I could go on and on with bad experiences. Yes, the layout is nice, but will never purchase a KB home again.
ADV Lightyear
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February 01, 2025
The clubhouse is a selling point for the community...and yet it's a prop that has been built but unfinished for two years. They have lawn chairs next to the pool to make it look like it's in use, but it's not. This clubhouse has been "Coming Soon" for years.
The wiring in the homes themselves is also faulty. The wall our fridge was built on conveniently blew after the house warranty expired and the electrician walked in and knew what the problem was within two seconds, saying it was common in this neighborhood...for homes after they turn 2 years old.
Parking on the street is excessive and it's everyone else's problem...except the company that built narrow streets to maximize the amount of homes in the community.
The garage that is a "two car garage", is only a two car garage if you want nothing else stored in there.
KB Homes will do everything possible to get you in the home...but once you've bought it, they care nothing for you or the mess they left behind in the community for you to deal with, regardless of the promises they made to seal the deal along the way.
Rick Lueallen
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October 05, 2024
Horrible, stay away. Live there now and regret ever building with this company. They didn’t ever fix all our warranty work and ignored when we tried to contact them. Lied to us about several things to get us in the house. Now they are adding more homes to our already crowded community that we have a tiny amenity center for.
Liliana Teran
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September 21, 2022
Very nice floor plans and good incentives for buyers
Anamari
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June 07, 2022
The Sanctuary @ Clermont, FL is our upcoming neighborhood. Beautiful and spacious house models with many upgrade options to personalize our space.
KB Sales team is very knowledgeable in new housing developments. Also, they know well the City of Clermont growing trends, current and future amenities around The Sanctuary.
We are specially grateful with our Sales Consultant Rita Estrada for her weekly updates, her patience and the professionalism shown in every step of the way. Since the beginning, Rita has been so kind, showing her vast knowledge in new home sales industry and she is always willing to help. Also, the Project Manager, Pete has been so patient and courteous.
Last, but no least, we are so grateful with the team at the Design Studio. We appreciate their advice in our upgrades mix and match.
If you’re planning to buy a new home, visit KB Homes ahead of any other housing contractor…you won’t be disappointed.
We signed the paperwork in March, and closed in October. They told us the clubhouse would be finish by time our house was ready, but apparently people who have lived here for 2+ years, were told the same thing. This is FALSE ADVERTISEMENT! Besides that, we had so many issues when building. We saw mold (from when the house was just wood and it rained), told them, and the next day it was covered with drywall and told us they "fixed it". We dealt with so many people, that we had to go up the chain of employees at one point because no one was giving us the time of day. We haven't had working street lights since October, and today is the last day in January... Cmon guys. What are our CDD/HOA going to then! I could go on and on with bad experiences. Yes, the layout is nice, but will never purchase a KB home again.
The clubhouse is a selling point for the community...and yet it's a prop that has been built but unfinished for two years. They have lawn chairs next to the pool to make it look like it's in use, but it's not. This clubhouse has been "Coming Soon" for years. The wiring in the homes themselves is also faulty. The wall our fridge was built on conveniently blew after the house warranty expired and the electrician walked in and knew what the problem was within two seconds, saying it was common in this neighborhood...for homes after they turn 2 years old. Parking on the street is excessive and it's everyone else's problem...except the company that built narrow streets to maximize the amount of homes in the community. The garage that is a "two car garage", is only a two car garage if you want nothing else stored in there. KB Homes will do everything possible to get you in the home...but once you've bought it, they care nothing for you or the mess they left behind in the community for you to deal with, regardless of the promises they made to seal the deal along the way.
Horrible, stay away. Live there now and regret ever building with this company. They didn’t ever fix all our warranty work and ignored when we tried to contact them. Lied to us about several things to get us in the house. Now they are adding more homes to our already crowded community that we have a tiny amenity center for.
Very nice floor plans and good incentives for buyers
The Sanctuary @ Clermont, FL is our upcoming neighborhood. Beautiful and spacious house models with many upgrade options to personalize our space. KB Sales team is very knowledgeable in new housing developments. Also, they know well the City of Clermont growing trends, current and future amenities around The Sanctuary. We are specially grateful with our Sales Consultant Rita Estrada for her weekly updates, her patience and the professionalism shown in every step of the way. Since the beginning, Rita has been so kind, showing her vast knowledge in new home sales industry and she is always willing to help. Also, the Project Manager, Pete has been so patient and courteous. Last, but no least, we are so grateful with the team at the Design Studio. We appreciate their advice in our upgrades mix and match. If you’re planning to buy a new home, visit KB Homes ahead of any other housing contractor…you won’t be disappointed.