This is our first time buying or even attempting to buy a home. We came in excited but extremely overwhelmed but as soon as we met Frank that all quickly went away. Not only was he very very helpful and calm he totally understood our needs as first time home buyers. We came here on referrals from a few friends and trust me Frank did not disappoint. The whole process is very scary but again Frank made it smooth for us to understand. His patients with us was extraordinary. We will now and always recommend KB Homes. Thank you so much again Frank for everything you have done for us.
Shirley Greenblatt
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July 15, 2022
I wish I can give 0 stars. I signed my contract in October. I was advised that my closing date would be the end of June. I already extended my rate lock a couple times so if I did not close by the end of July I would’ve lost my interest rate. I think I pushed until the end of July. Not an issue because of building supplies I understand that. However, the lack of professionalism and communication was unacceptable. I was spoken to in a rude manner and disrespected on several occasions by a higher up in the company. I feel as a home buyer we should be treated with respect especially when we’re spending a ridiculous amount of money for such a small home.
The sales person I signed the contract with was no longer with the company and the person it got transferred to, let’s just say she definitely needs to work on her customer service skills and how she speaks to people. I then spoke to Sudesh Ganesh who is higher up in the company. He was also rude. I would definitely NOT recommend KB to anyone. I have not disrespected anybody and I don’t tolerate disrespect. This is all I have received from this company.
POOR CUSTOMER SERVICE!!
Bryan Vargas
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February 06, 2021
We looked at different communities and we made the right choice by picking this one! KB Homes personnel rocks from Top to Bottom and it starts with the home sales consultant — Frank Diaz. Frank is an amazing guy and helps you all the way to achieve your main goal. We fell in love with the community!
Juan Galarza - 316
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March 09, 2021
As an "IT Professional", I know that service is everything in business and that was exactly what we received the very first moment we step in the Sales Office.
I looked at my wife and told her to look no further, Frank Diaz excels and went above and beyond our expectations, we ended up signing a contract for our "Dream House".
If you are looking for someone to run from A to Z with you in your "Dream House" search,
Ask for Frank Diaz, I recommend him blindfolded.
Alison Francis
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August 11, 2019
From the first day we met, Frank has been very honest and informative about the entire home buying process. A home isn’t just four walls and a roof. It’s an investment and a place to build memories. It’s been a pleasure thus far. Thanks KB
Our Address
325 Preserve Pointe Blvd, Davenport, FL 33837, USA
This is our first time buying or even attempting to buy a home. We came in excited but extremely overwhelmed but as soon as we met Frank that all quickly went away. Not only was he very very helpful and calm he totally understood our needs as first time home buyers. We came here on referrals from a few friends and trust me Frank did not disappoint. The whole process is very scary but again Frank made it smooth for us to understand. His patients with us was extraordinary. We will now and always recommend KB Homes. Thank you so much again Frank for everything you have done for us.
I wish I can give 0 stars. I signed my contract in October. I was advised that my closing date would be the end of June. I already extended my rate lock a couple times so if I did not close by the end of July I would’ve lost my interest rate. I think I pushed until the end of July. Not an issue because of building supplies I understand that. However, the lack of professionalism and communication was unacceptable. I was spoken to in a rude manner and disrespected on several occasions by a higher up in the company. I feel as a home buyer we should be treated with respect especially when we’re spending a ridiculous amount of money for such a small home. The sales person I signed the contract with was no longer with the company and the person it got transferred to, let’s just say she definitely needs to work on her customer service skills and how she speaks to people. I then spoke to Sudesh Ganesh who is higher up in the company. He was also rude. I would definitely NOT recommend KB to anyone. I have not disrespected anybody and I don’t tolerate disrespect. This is all I have received from this company. POOR CUSTOMER SERVICE!!
We looked at different communities and we made the right choice by picking this one! KB Homes personnel rocks from Top to Bottom and it starts with the home sales consultant — Frank Diaz. Frank is an amazing guy and helps you all the way to achieve your main goal. We fell in love with the community!
As an "IT Professional", I know that service is everything in business and that was exactly what we received the very first moment we step in the Sales Office. I looked at my wife and told her to look no further, Frank Diaz excels and went above and beyond our expectations, we ended up signing a contract for our "Dream House". If you are looking for someone to run from A to Z with you in your "Dream House" search, Ask for Frank Diaz, I recommend him blindfolded.
From the first day we met, Frank has been very honest and informative about the entire home buying process. A home isn’t just four walls and a roof. It’s an investment and a place to build memories. It’s been a pleasure thus far. Thanks KB