After a terrible experience with another builder that went on much too long, I was lucky enough to find Alex Custom Homes. From the beginning it was obvious that customer service was a priority for them. We first met with Kevin and Tom in mid November and immediately knew we were in good hands. They were interested in our story and vision and made us feel comfortable about building a home from several states away. At no time did we have a message ignored or a phone call not answered. Even the design process, which can be a daunting task, was streamlined and downright enjoyable thanks to our designer, Peggy. She was knowledgeable, open to our ideas and a pleasure to work with. Our site supervisor, Colby, was very hands on and made sure everything was on schedule and ran smoothly. He always made time for our questions and made it his priority to deliver solutions and head off anything questionable before it became a problem. We broke ground in March and have a beautiful home in September, all thanks to the team at Alex Custom Homes. If you need a builder, look no further. They are the best at what they do.
Austin Kerr
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October 25, 2024
Going through the design and budgeting process with Kevin was the best experience we had with any builder in Lake County. He came prepared with quotes, ideas, and a grea plan to our very fist meeting. Unfortunately, we weren't able to build at this time, but when we are ready, Alex Custom Homes will be our first call.
Kacey E.
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August 16, 2023
We are so thrilled to have Kevin and the team at Alex Custom Homes build our dream! We came to them with our own ideas and they made it a reality. Building a custom home from the ground up can be a daunting process but Kevin, Gary, Peggy and the entire team made sure it was perfect. We have been in our home for approximately 6 weeks and are loving it! We could not be happier. Work with a builder you can trust and treats you like a friend/family - look no further than Alex Custom Homes!
orozcoc33
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May 16, 2024
Very sad and disappointed in the organization and administration of this company. I can’t comment on their construction skills because after 20 months of going back and forth, wasting money on architectural plans and renting a house, we never even got to break ground. We had a piece of property with a big hole in it; people who used to take dirt from it. Alex kept saying it was near impossible to fill in the hole with the dirt of the property and that it was going to be super expensive…. We reached out to another contractor who came out cleared the property and leveled it out within 7 days for more than half the price of what Alex quoted us.
We only write this review as feedback for you guys to get yourselves in order. We know there were some internal issues with the team but it’s ridiculous that your issues affected the build of our home.
kevin barna
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March 17, 2024
I was blown away with the quality of my custom home build and the ease to work with and highly recommend. We all were very impressed with Kevin, Gary, Peggy and their top notch team’s performance in every aspect and did not have a single issue. That’s rare Look no farther
After a terrible experience with another builder that went on much too long, I was lucky enough to find Alex Custom Homes. From the beginning it was obvious that customer service was a priority for them. We first met with Kevin and Tom in mid November and immediately knew we were in good hands. They were interested in our story and vision and made us feel comfortable about building a home from several states away. At no time did we have a message ignored or a phone call not answered. Even the design process, which can be a daunting task, was streamlined and downright enjoyable thanks to our designer, Peggy. She was knowledgeable, open to our ideas and a pleasure to work with. Our site supervisor, Colby, was very hands on and made sure everything was on schedule and ran smoothly. He always made time for our questions and made it his priority to deliver solutions and head off anything questionable before it became a problem. We broke ground in March and have a beautiful home in September, all thanks to the team at Alex Custom Homes. If you need a builder, look no further. They are the best at what they do.
Going through the design and budgeting process with Kevin was the best experience we had with any builder in Lake County. He came prepared with quotes, ideas, and a grea plan to our very fist meeting. Unfortunately, we weren't able to build at this time, but when we are ready, Alex Custom Homes will be our first call.
We are so thrilled to have Kevin and the team at Alex Custom Homes build our dream! We came to them with our own ideas and they made it a reality. Building a custom home from the ground up can be a daunting process but Kevin, Gary, Peggy and the entire team made sure it was perfect. We have been in our home for approximately 6 weeks and are loving it! We could not be happier. Work with a builder you can trust and treats you like a friend/family - look no further than Alex Custom Homes!
Very sad and disappointed in the organization and administration of this company. I can’t comment on their construction skills because after 20 months of going back and forth, wasting money on architectural plans and renting a house, we never even got to break ground. We had a piece of property with a big hole in it; people who used to take dirt from it. Alex kept saying it was near impossible to fill in the hole with the dirt of the property and that it was going to be super expensive…. We reached out to another contractor who came out cleared the property and leveled it out within 7 days for more than half the price of what Alex quoted us. We only write this review as feedback for you guys to get yourselves in order. We know there were some internal issues with the team but it’s ridiculous that your issues affected the build of our home.
I was blown away with the quality of my custom home build and the ease to work with and highly recommend. We all were very impressed with Kevin, Gary, Peggy and their top notch team’s performance in every aspect and did not have a single issue. That’s rare Look no farther